Meteorological Field Service Representative

Los Angeles - San Diego, CACompany: Weatherbug Status: Full Time, Employee Job Category: Installation/Maintenance/Repair Career Level: Entry Level This position will be covering areas from Los Angeles to San Diego. Position Overview:1. Entry level meteorological field services position working with local Education, Government and Media partners as well as third party contractors2. Successful fulfillment of job requirements will lead to increased responsibilities and advancement opportunities within company’s fast growing weather information, network and forecasting operations 3. Responsibilities include being the first level “Boots on the Groundâ€� customer/technical support for weather station installation and maintenance throughout assigned territory4. Certify weather station locations by documenting, through written reports and photographs, site specific conditions which may include identifying and implementing improvements/upgrades that will result in optimal data recording5. Build/strengthen relationships with customers to enhance company visibility and encourage dependence on products and information services – Face of WeatherBug for designated geographic area6. Use meteorological education, experience and expertise to work with local media, education and government partners to emphasize importance and benefits of local weather data to all parties as well as the general public at largePosition Responsibilities: Perform field work 4-5 days per week visiting sensor host locations to maintain/improve weather station uptime and data quality, to perform scheduled maintenance on stations, to promptly resolve sudden station problems, and to install weather station and camera systems as needed Develop and execute territory service plan according to strict timelines to ensure optimal network operations Must be able to balance demands of both preventive maintenance and reactive site visits – requires proactive identification of needs and verification of enhancements via monitoring of station performance metrics Ability to coordinate with third party vendors (additional labor and lift equipment) when augmentation is needed to complete multi-person tasks such as installation or re-siting of sensors Specific on-site responsibilities include outdoor work such as traversing rooftops to replace faulty sensors, unclog rain gauges, increase sensor height, upgrade masts/mounting brackets, install guy wire, repair/replace cables and relocate sensors On-site indoor work includes rebooting computers and installing Ethernet devices that transmit weather data via the internet, as well as finding safe, stable locations for long-term placement of equipment Must possess knowledge of or desire to learn and apply computer hardware/software configuration and Internet communication skills in order to troubleshoot problems with weather station data transfer (check network operations via ping, trace, firewalls, etc.) Requires a “can doâ€� attitude and willingness to do “whatever it takesâ€� to get the job done often under strict deadlines and harsh conditionsEducation/Experience: Bachelor of Science in Meteorology/Atmospheric Science or a 2 year technical degree with 3+ years experience as an installer of sensors, cables, masts, antennas, satellite dishes, network equipment, etc. Some computer training and/or weather instrumentation experience desired Experience working outdoors (or in other physically demanding job) preferredEmployee Profile (traits/characteristics needed): Seeking highly organized, self-guided person with the ability to track progress and maintain inventory Ability to direct projects and personnel with minimal supervision and oversight Able to get along with others Creative thinker – able to devise practical solutions given constraints Self-confident decision maker, but open to input and constructive criticism Positive person with a can-do attitude – willing to pitch-in to help others Even-tempered – not easily flustered, calm, cool, collected Mature – able to work independently and interface with customers in professional manner Physically agile – able to access and work in demanding and strenuous environments  Additional Requirements/Comments: Excellent organizational & retention skills - able to accurately and concisely report daily and weekly progress Able to travel nationally on occasion to augment staff Able to acquire a Level 2 security clearance Able to rapidly analyze and troubleshoot issues using sound methodologies  Must be able to manage time efficiently to meet both client and company needs Adept at translating technical concepts into "customer-friendly" language Excellent verbal, written, and listening communications skills Must learn & remain proficient on all supported products Working knowledge of IBM PC compatibles – experience with Macintosh a plus Must be able to troubleshoot computer issues, including software/hardware and modem/wireless devices Proficient in Windows Operating Systems from 95 to XP Basic understanding of firewalls, proxies, and networking Experience with programming, database querying, and MS Office suite preferred   CONTACT INFORMATION Company: Weatherbug View all "Weatherbug" jobs