Major Account Coordinator

 

Major Account Coordinator

 

McCue Corporation is the global leader in helping retailers succeed in a highly competitive market.  Today we deliver a total store protection solution that combines the widest range of quality damage prevention products with an array of planning, installation, and maintenance services.  McCue is a privately held company located in Salem, Massachusetts.

 

General Description:

 

This is not a call center job. This is real hands-on account management and problem solving. Our Major Account Coordinator will play a vital role in developing, maintaining, and nurturing relationships with customers, so they continually witness the value McCue brings to the shopping experience.

 

Duties and Responsibilities:Construction schedules are managed to ensure we receive all orders due with appropriate lead timeCoordinate efforts between departments to make sure all orders are shipped when customers expect them.Quote all applicable stores to include all specified productsReceive incoming customer calls and provide on the spot accurate informationPursue, take, and prep all orders to manage them accurately and timely Complete necessary action to incoming customer calls and e-mails by end of dayMaintain a 2-3 month visibility on all accounts for which we manage their construction schedulesProactively call customer contacts at corporate and in field to build and maintain key relationships.

Preferred Skills and Experience:2+ years experience in account/project managementGenuine, caring nature and demonstrated ability to be highly responsive to customers Friendly, upbeat personality and warm engaging telephone manner Proven ability to follow through with a high degree of attention to detail Exceptional and proven time management skills Skilled at maintaining multiple focus and managing projects and goals Track record for taking ownership and being accountable Solid technical skills in MS Office and Windows

Why McCue?

 

McCue offers an exciting and dynamic work environment.  We welcome new thoughts, ideas, and share our thoughts with a company meeting each week so that every employee at McCue knows where we’re headed as a company.  We have a number of company sponsored events each year for employees and their families and take part in a number of local charities where we encourage our employees to get involved.  McCue offers an aggressive base salary and bonus structure including a world class benefits package, 401k matching, holidays, and paid time off.

 

Please email resume and cover letter to greatpeople@mccuecorp.com or fax to 978-741-0271.

 

PLEASE NO RECRUITERS, AGENCIES OR TELEPHONE CALLS!