LCA Customer Support (Stratford, CT)

Company Description"Dassault Systèmes (DS) is the world leader in Product Lifecycle Management (PLM) software solutions powered by three-dimensional (3D) representation. The company?s applications and services enable businesses of all sizes in all industries to digitally define and simulate products, as well as the processes and resources required to manufacture and maintain those products. The DS vision is to provide solutions that allow everyone to imagine, share, and experience in 3D ? enabling development knowledge, from product conception to maintenance, to be shared across the extended enterprise.Dassault Systèmes believes on the global collaboration, business transformation, manufacturing excellence and collaborative innovation in link within solutions: CATIA®, DELMIA®, ENOVIA®, SMARTEAM®, SolidWorks®, Spatial/ACIS®, Simulia®, Virtools®."SummaryAs a Customer Support professional, you will be responsible to support LCA onsite in Stratford, CT. You will be expected to coordinate the capture, analysis, and repair of software issues with the customer and colleagues. Teamwork is a must.ResponsibilitiesCandidates will be required to: Work with engineers in a demanding, fast paced environment Manage multiple complex issues, and maintain a professional demeanor Follow established processes Work with R&D to provide solutions Work with DS software expertsQualificationsEducation: A Bachelor's degree or equivalent work experienceMinimum one year Customer Support experience Minimum two years LCA experience CATIA knowledge is a plus Hardware/software trouble-shooting skills Interpersonal & communication skills Languages spoken and written: Fluent in English.Must be available for relocation: Stratford CTEqual Employment OpportunityDassault Systèmes is an equal opportunity employer that offers a competitive salary and comprehensive benefits package. We thank you for your application. However, only the selected candidates will be contacted. Copyright © 2007 Dassault Systèmes