Customer Care & Collection Specialsits

Customer Care

Customer Care & Collection Specialists Fairlawn-Growing financial services firm adding energetic professionals to our team. Bonus & Full Benefits. Fax resume to 330-864-3344 or

hr@collectioncentral.com WED ID BJ2555405 Source: Akron Beacon Journal

 

 

MEDICAL COLLECTION &CUSTOMER CARE LEADERS

Fairlawn-We are a rapidlygrowing Professional Creditor Remedy firm specializing in follow-up and collectionservices for hospitals & health systems. Based in Fairlawn, Ohio,our firm has consistently been recognized as one of the fastest growingprivately held businesses in NE Ohio. 

 

We are seeing a highlyorganized, trustworthy and efficient professional.  Our firm consists of highly energetic,professional, optimistic team players working in a collaborative environment toprovide only the best for our clients. 

Ifyou are eager to join a dynamic and FAST GROWING company, e-mail your resumetoday. We offer a very competitive compensation, including an unlimited bonusprogram and full benefit package including health, retirement plan with match,paid holiday, vacation and more!This position will be responsible for assuring departmental and client goals areachieved. The position will work with patients, insurance companies, and otherthird-party providers to obtain resolution on accounts.Initiate payment arrangements, with some agreements requiring the approval of aManager. May initiate skip traces to locate customers. Adheres to establishedguidelines when deciding on appropriate remedy. Continually learns thefunctions of the group to effectively perform the job and meet the goals andobjectives of the business unit. Requires a minimum of high school diploma/GED, basic computer skills, must becustomer-focused, team oriented, and possess a professional phone demeanor.Qualifications include highly developed oral communication skills, basickeyboarding/computer skills and the ability to negotiate and persuade. Job Requirements:-Computer Literate- Microsoft office software a plus. -Candidates must pass apre-employment criminal background search.-Excellent oral and written communication skills.-Knowledgeable of Predictive Dialer operations helpful.-Ability to handle multiple tasks and fast paced environment.-Excellent people skills with strong leadership skills.-Minimum typing speed- 40 wpm.-Ability to analyze internal processes and results.-Familiarity with FDCPA regulations and enforcing compliance-Organized and detail-oriented-Strong oral and written communication skills-Other dutiesas assigned

OURCOMPANY VALUES

WE CARE

·Defined, unique culture

·State-of-the-art facility

·Paid holidays, vacation and bereavement

·Health Insurance, Dental insurance and Retirement Plan

 

WE WIN Consistently recognized as two of the fastest growing privately held companies in NE Ohio. Average growth rate of over 20% per year since 1995.  FirstCredit is a 5 time winner of the Weatherhead 100 of Northeast Ohio’s Fastest Growing Companies. HRSI, our Eligibility Services Company, won its own spot on the Weatherhead 100 in 2004.  6 straight years on the Team NEO Success Award presented by Inside Business Magazine, which recognizes the top-performing companies in Northeast Ohio.

 

WE PROMOTE

·UNLIMITED bonus potential

·Monthly performance bonuses

·Continuous personal and professional growth opportunities

 

WE HAVE FUN

·Open, positive environment

·Departmental and Company contests

·Team building events

 

WE ARE INVOLVED ACA International-Healthcare Services Program(HSP) Member Healthcare Financial Management Association (HFMA-Platinum Corporate Partner), American Association of Healthcare Administrative Management(AAHAM-Gold Corporate Partner) National Association of Hospital Access Managers(NAHAM), Medical Group Management Association (MGMA),

Our associates enjoy alucrative compensation plan that includes a guaranteed pay rate plus UNLIMITEDmonthly commission incentives!

Fax your resume330-864-3344 or 800-469-9089 or e-mail to hr@collectioncentral.com