Client Account/Project Manager

Description

Our core business is to provide benefits administration and outsourcing. Our services range from the design and implementation of employee benefit software and record-keeping systems to full service plan administration.

 

The division is an e-business that is designed to offer a continuum of standard capabilities and pension administrative processes using comprehensive, leading edge, employee and employer self-service tools over the Internet.

 

Position Overview:

As a Client Account/Project Manager , you will be involved in all aspects of implementing the systems to provide these pension plan administration services over the Internet. The dbConnect specialist interacts regularly with internal management, other technical staff members as well as the client.

 

We promote professional growth and development at every career stage. Whether it be through formal training classes or challenging stretch assignments, you will have opportunities to learn new skills, and expand your knowledge and expertise.

 

Responsibilities:

· Consult with clients and internal Senior Management to clarify client assumptions about project objectives, scope, budget and deliverables, and identify out of scope deliverables

· Leverage your business and technical expertise by defining and documenting client business requirements and procedures

· Design and manage your own structured project plans for overall defined benefit system development as well as step by step deliverables

· Analyze complex plan documents to define system specifications, workflows, and processes essential to software development

· Develop and implement unit and integration test plans to ensure system quality

· Train end-users on the defined benefit systems and provide on-going technical support to colleagues and clients

· Utilize your own defined benefit and systems experiences to train and develop colleagues as well as lead project teams.

 Requirements

Qualifications:

· In-depth knowledge of Defined Benefit plan design and administrative practices

· Previous project management experience

· Solid knowledge of relational database design methodologies, as well as programming languages

· Experienced at training and mentoring others

· The ideal analyst is detail oriented and multi-tasked, and possesses creative problem solving, analytical and decision making skills.

· Must have excellent written and oral communication skills to communicate complex concepts and information to teammates and clients

· Experience designing, customizing and maintaining Defined Benefit software systems a plus

· Bachelors Degree in either Business, MIS/Computer Science, Math, Actuarial Sciences or Risk Management required