BRANCH MANAGER

Company: Securitas Security Services USA, Inc. Location: Job location not provided Status: Full Time, Employee Job Category: Business/Strategic Management Relevant Work Experience: 2+ to 5 Years Career Level: Manager (Manager/Supervisor of Staff) Education Level: Bachelor's Degree Contact: Marcelon Banks marcelon.banks@securitasinc.com E-mail: Apply by Email Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V BRANCH MANAGER   JOB SUMMARY:  Provides leadership and operational direction for assigned mobile services; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives.  Responsible for selling services to potential clients and integrating any new business.  Coordinates and directs new client transitions. Implements client satisfaction drivers.  Coaches, trains, and develops shift supervisors.  Promotes client retention and employee retention initiatives.   Distinguishing Characteristics: Full profit & loss responsibility for a Mobile Branch operation.ESSENTIAL FUNCTIONS1. Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary. 2. Analyzes operational and financial indicators to continuously improve Branch performance; ensures profitable operations with full profit and loss accountability. 3. Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts; supports client start-ups; carries out security planning, assessments and surveys; reviews and updates post orders. 4. Recruits, selects, orients, trains, and develops high caliber staff in collaboration with regional management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary. 5. Develops and administers Branch budget in collaboration with regional management. 6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 7. Authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms, radios, etc.; maintains and submits payroll records and other required information. 8. Ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed. 9. Provides input to company, Region and Area initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues. 10. Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. QUALIFICATIONSEducation/Experience:  Bachelor’s degree and 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.