Asstistant Copy Center Manager

POSITION PROFILE Reports to a Site Manager, either within the same site or at a parent location and supervises day-to-day operations and staff of specified 1-3 person satellite location or assists with the supervision of a large site or additional shifts. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job performance responsibilities and will conduct these activities as needed; can complete month-end management reports in the absence of the Site Manager. This position will be responsible for overseeing 6 employees at this 12 person site location in Warren MI. Prior management experience and experience running a copy center a plus! Hours for this position are Mon-Fri from 7am-4pm.JOB DUTIES AND RESPONSIBILITIES Functions as a document specialist or other operations worker. Responsible for effective implementation and management of IKON Service Excellence. Handles formal contact with the customer on a daily basis in IMS. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. Ensures the quality of operations for shift by assisting in the achievement of goals. Meets quality and deadline standards by the effective use of job scheduling practices. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. Completes site reports and other paperwork as necessary. Responsible for managing P&L. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma or GED and 3+ years of experience in a related field. Apply On-line IKON is an Equal Opportunity Employer, M/F/D/V.