Systems Analyst-Engineering Services

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description Systems Analyst-Engineering Services  Environmental Instruments Division  Job Title: Systems Analyst – Engineering ServicesBusiness/Division:   Environmental Instruments DivisionOffice Location:  Franklin, MAReports to:    Manager – Technical Services and Support Position Summary:This position reports to the Manager of Technical Services and Support in the Environmental Instruments Division of Thermo Fisher Scientific.  This position will focus on supporting the engineering/product development groups with high quality IT services in the Radiation Measurement and Security, Air Quality and the Water Analysis business units.  As such, some travel may be required (up to 25%). Key Duties and Responsibilities:· Work with technical teams in Engineering and Product Development to evaluate business processes and research ways to use technology to improve work processes; strive to leverage common processes and technologies.· Understand current processes and needs, anticipate future needs and make recommendations to improve processes and supporting technology wherever possible.  Ensure maximum value is achieved from installed systems and tools.· Propose, support and/or manage projects in support of global and local initiatives.· Ensure appropriate services to the Engineering teams; manage services and support agreements from corporate service groups and external providers.  Ensure IT services met or exceed established service level agreements.  · Assist GIS resources with the administration and maintenance of local servers as required.  Promote the adoption of relevant new technologies and services consistent with divisional and enterprise strategy. Qualifications (Education, Experience and Competencies): Undergraduate degree (industry related) required Experience in Engineering and/or Research & Development is required.  Experience in a government contracting environment is desirable. Familiarity with Engineering and Product Development processes including software/hardware development, configuration management and defect tracking required Technical and/or industry certifications would be a plus (PMP, MSCE, etc.) Experience deploying commercial applications systems including ERP systems (Mapics, Avante and/or SAP), Engineering Drafting/Design products (such as SolidWorks, P-CAD and/or AutoCAD), Microsoft SharePoint and/or SalesForce.com. Experience with Windows Server 2003, ESX VM Servers, AD/NTFS Security, Disaster Recovery Planning and Network Topologies.  3-5 years of project management experience in a technical/engineering environment Excellent communication skills (both written and verbal) as well as excellent listening and conflict management skills. Excellent organizational and time management skills as well as strong problem solving skills. Possess excellent customer service skills and be customer focused with appropriate sensitivity and sense of urgency for customer issues. Candidates must be a U.S. citizen and may be required to obtain a security clearance.Education: BachelorsJob Level: Experienced