Quality Management Associate, Interactive Technologies

We work together to find a better way and break new ground to make progress possible. Focused on common goals, we raise the standard and make a difference. We strive for excellence in everything we do. At ICON, career possibilities can become realities for those who look for challenges and embrace learning and growth opportunities. ICON Clinical Research is dedicated to providing the pharmaceutical and biotechnology industries with exceptional clinical research and biometrics services. Join us in one of our current openings and enjoy highly competitive benefits and exceptional advantages. Quality Management Associate, Interactive Technologies Sugar Land/Houston, Texas The chosen candidate will be responsible for facilitating process performance measurement and improvement in the Interactive Technologies Group. This individual will be responsible for reporting the status of Process Improvement Cycles (PIC) to Director of Quality Management. In this role, you will track process issues recorded in functional groups in the department and you will also track your analysis and resolutions through process control points for PIC. You will also manage the PIC escalation process. In addition, you will act as a subject matter expert for quality improvement activities including root cause analysis and implementation of process improvements. The successful candidate will conduct ongoing process audits per Quality Management (QM) audit procedure and assist in developing QM staff with training and mentoring activities. Also, you will liaise with corporate quality assurance as necessary and other responsibilities may be assigned as required. The qualified candidate will have a Bachelor's degree in information systems, science or other relevant discipline. Must have a minimum of 1 year working in technology delivery in clinical trials or other filed. Must have a good understanding of Quality Assurance roles and responsibilities. Understand the root cause analysis and corrective action concepts and techniques. Must have the ability to successfully manage multiple tasks and timelines. Preferred candidate will have cGMP background and/or expertise in a quality systems approach to cGMP regulations and expertise in relevant guidance documents for use of computerized systems in clinical trials. Come to ICON and be an important part of a well respected and growing company that believes the details of your career are every bit as critical as the work you do. You'll enjoy highly competitive benefits in addition to flexible scheduling, relocation assistance, tuition reimbursement, credit union, health club privileges, and many other exceptional advantages. TO APPLY and for more information on our opportunities and locations, please visit us at http://www.iconclinical.com/index.asp?getpage=true&sid=10 . When applying, please choose "Interactive Technologies" as the job category. No agencies, please. ICON. A Symbol of Excellence. ICON Clinical Research is an Equal Opportunity Employer committed to strength in diversity. www.iconclinical.com To Apply for this position, please CLICK HERE