Medicare Member Service Representative

Description: Member Service Representative Member Services Representative answers incoming calls regarding member's insurance benefits Excellent Customer Service a must Responsibilities include: Interprets and Explains benefits, policies and procedures for participating members and providers Researches and responds to claim payment issues Builds and maintains a good customer focused relationship between members and promotes customer FIRST ATTITUDE Maintains appropriate documentation on member calls Training is 6-8 weeks and consists of one on one training and classroom trainingA typical candidate would have: Knowledge of Managed Care or health/benefits/insurance Strong Interpersonal skills Knowledge of HIPAA Privacy rules and regulations Good organizational and communications skills Data Entry Skills Analytical skills necessary in order to analyze contracts, agreements and benefits Working ability with Microsoft Word, Excel, Outlook, and other PC applications The ideal candidate will have some medical insurance background with proven skills in customer service Medical Coding and Medical Terminology a must Testing required Resume required Email your resumePlease click here,or copy and paste the following link into your email browser, to email your resume. PeoriaIL.89781.479@manpowerna.aplitrak.com At Manpower, our mission is to serve as trusted advisors in the changing world of work. Work with us and make a change for the better. us.manpower.com manpowerprofessional.com