Manager, Clinical Trial Operations

Location: Ridgefield, CT 06877 Status: Full Time Job Category: Biotech/R&D/Science Career Level: Experienced (Non-Manager) Our CultureAt Boehringer Ingelheim, we deliver Value through Innovation by living our fundamental principles of Lead & Learn. We have high expectations for our employees. We require employees at all levels of the organization to take initiative, stay connected, grow together, and achieve outstanding results. To enable high performance, we provide opportunities for personal growth, a collaborative and inclusive work environment, and exceptional employee benefits. We reward high achievement with recognition, opportunities and competitive pay. We hold ourselves to the highest standard of excellence and count on each other to go the extra mile in everything we do. Manager, Clinical Trial Operations  Purpose:The basic purpose of this position is to manage and support the operational activities of the Clinical Trial Contracting (CTC) group. This includes the management of the associated business processes as well as the involved personnel. The expected results for this position are the development, documentation, training, quality control and continuous improvement of CTC operational process and systems and the efficient, timely, delivery of the CTC work products. This associated business processes include activities in support of local investigator budgeting and contracting for clinical trials and the Corporate Medicine and local Financial Disclosure process.Duties and Responsibilities: Process Development: In order to improve, standardize and document business processes, manage CTC associated business process including development, documentation, training, and quality control. Work with CTC team to identify and implement new opportunities to continually improve processes. Systems Development and Management: In support of the CTC associated business processes, manage, develop, train and/or maintain expertise in the systems and tools used in CTC including CTMS Grant Tracking and contract workflow, tracking and reporting. Operational Management: In order to assure and support the delivery of CTC results, supervise the daily operations and deliverables for the CTC Operations group within CTC. Operational Participation: In support of operational management, as needed and appropriate, perform the tasks assigned to the CTC Operations Staff (CT Support Associates and Coordinators) including, amendment creation, routine contract language negotiation, contract and payment reconciliation, site communication and follow-up, data entry, document tracking and status reporting, contract mailings and document storage and archival other duties as assigned or business needs require. Personnel Management: In support of operational and overall department management, supervise and manage the individual performance, development training and work assignments of the CTC Operations Staff. Requirements: Requires a Bachelor's Degree and a minimum of 5 years related business process experience or a Master's Degree and 2 years experience to be able to adequately analyze and develop optimal business process.  Must have experience developing and implementing multifunctional business processes to be able to lead process development.  Experience in contract management, financial processing and/or clinical trial operations desirable. Requires at least 2 years experience managing an operational group to be able to succeed in personnel management. Additional Management education is desirable.Requires demonstrated ability to work in, develop along with professional technical support and administer technological business systems. Preferred systems include databases, tracking and reporting systems, communication and collaborative tools.  Corporate Site