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Field Service Engineer-LCMS Products
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Country: USA
Location: Florida-Tampa Tampa, FL 33601
Total applied: 40
Salary/Wage:Competitive
Job Category:Installation/Maintenance/Repair
Relevant Work Experience:2+ to 5 Years
Education Level:Bachelor's Degree
Location:Tampa, FL 33601
Status:Full Time, Employee
Occupations:Equipment Install/Maintain/Repair
Career Level:Experienced (Non-Manager)
Relevant Work Experience:2+ to 5 Years
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Field Service Engineer-LCMS Products
Field Service Engineer-LCMS Products
About the job
As the Field Technical Support Representative for a high tech growth business serving the Chemical Analysis and Life Science markets, your primary responsibilities will include install and support of Agilent and non-Agilent analytical instruments (LC/GC/MS) products for customers, on-site. Provide services in accordance to a maintenance contract, which may involve a managed service arrangement. May calibrate equipment on-site for large volume customers. Perform the duties of a Customer Service Representative for the Life Sciences and Chemical Analysis Group (LSCA) of Agilent Technologies.
Specific responsibilities include:
- On-site installation, customer training, repair and troubleshooting of hardware, and provide routine preventative maintenance, qualifications, and verification services.
- Typical LSCA products include Liquid Chromatographs, Gas Chromatographs, Mass Spectrometers, UV/VIS Spectrophotometers and Data Systems.
- Experience with LC/MSD (TOF or QQQ) preferred.
- Job focus will be on customer satisfaction by providing customers with high quality services.
- Adherence to environmental health and safety guidelines, managing parts, coordinating resources, training, organization, providing feedback to manufacturing divisions, working with sales forces, and maintaining up to date technical knowledge for assigned products.
Agilent Technologies is the world's premier measurement company. Agilent provides core electronic and bio-analytical measurement tools to engineers, service providers, researchers and scientists in the electronics, communications, life science research, environmental and petrochemical industries.
About you
Requires BS or MS Degree or equivalent and 3 or more year's relevant experience with the use, routine preventative maintenance, qualification and verification of LSCA products including Liquid Chromatographs, Mass Spectrometers, UV/VIS Spectrophotometers, Gas Chromatographs, and or Data Systems. Preferred experience with LC/MSD (TOF or QQQ).
Geographic Location: Tampa, Florida.
Travel: 50% of the time
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