ENTRY LEVEL Desktop Support (US Systems Associate)

ENTRY LEVEL Desktop Support (US Systems Associate)

 

Join an employer of choice where you will have the opportunity to respond to and resolve all incidents and queries raised from the IT Service Desk, and maintain all critical documentation. 

 

Must have the ability to identify, absorb, and apply new concepts and technologies necessary to solve the problem at hand.

 

For more information and to apply, please visit our career site at:

 

http://www.clinphone.com/careers  .

 

At ClinPhone, we are always looking to improve and inspire, which is why we lead the world in developing and delivering innovative clinical trial technology solutions to the biopharmaceutical industry. We have high quality standards and in our vibrant and informal culture everyone is encouraged to excel, broaden their experience and realize their potential. Continuing growth and demand for our services means we are looking for more accomplished and ambitious industry professionals to join our team.

 

ClinPhone has staff spanning across North America, Europe and Australasia. Our team is fast-moving, forward thinking and high-performing. We work hard and have fun. As an employer of choice, our staff enjoys internal promotion, corporate recognition, personal motivation, and ultimate job satisfaction. It's no wonder ClinPhone boasts one of the highest rates of employee retention in the industry.

 

ClinPhone has expanded and introduced over 10 new product and service offerings since our inception. We have been recognized by numerous business and industry publications, professional organizations and public groups, for our continued growth, commitment to the community, investment in employees, and overall business excellence. ClinPhone's awards include being named one of Europe's fastest growing 500 companies (2006), Best Technological Development in Clinical Trial Systems (2007), Best New Product for Drug Accountability International Stevie Awards (2007), and winner of the Well-Being award by Working Families (2007).

 

ClinPhone recognizes that our employees are vital to our success and we believe that treating our employees well translates into the best possible service for customers.

 

This section highlights many of our benefits and programs:

 

**  Three weeks vacation

**  Competitive salary

**  Business casual environment

**  Medical, dental, and vision plan

**  Life insurance

**  401k plan and flexible spending account

**  Summer Friday program

**  Career advancement opportunity

**  Company paid paternity leave policy

**  Tuition reimbursement

**  Gym membership reimbursement

**  Employee referral bonus program

**  Free fruit

 

ClinPhone Group is an equal opportunities employer with a health promoting culture.

 

Keywords: desktop support, helpdesk, technical support, technician, troubleshooting, MS Word, MS Access, MS Power Point, clinical, clinical project manager, clinical research, clinical operations, clinical study, IVR, IVRS, interactive voice response, clinical trial, CTMS, clinical trial management software, clinical trial management system, TrialWorks, DataLabs, eCRF,  EDC, electronic data capture, clinical technology, FDA, 21 CFR Part 11