Data Quality Analyst / Data Management

United BioSource Corporation (www.unitedbiosource.com) is a global pharmaceutical services company with a strong focus on customized technology solutions for the drug development and commercialization process. The Company has more than 1,000 employees and 19 offices worldwide. Our company is profitable, rapidly growing, and is the clear leader and innovator in technology solutions for clinical trials. We have a focused mission--to help reduce healthcare costs by making the drug development process more efficient and cost-effective for our clients through the use of technology.  The Clinical Technologies Group—a division of UBC with offices located in downtown San Francisco, Newtown (Pennsylvania), and London, England—helps life sciences companies by providing highly-customized web-based software including electronic data capture (EDC) and interactive voice response systems (IVRS) that make the testing processes for new medicines, technologies and medical devices more efficient and more reliable. Having started in the San Francisco Bay Area, we work hard to maintain a casual, fun and motivated work culture.    Because of the success of our technologies we are experiencing rapid growth and currently have a Data Quality Analyst position open in the Langhorne office for candidates who like working in a fast-paced, entrepreneurial environment.    If this position sounds like a perfect fit with your experience and interests—and you want to be part of the excitement of leading technology company in the pharmaceutical industry—then we want to hear from you!   Send your resume and salary requirements to careers.technologies@unitedbiosource.com . Resumes sent without salary requirements may not be considered.   Notes: This is not a DBA role. Although candidates from other locations may be considered, no relocation assistance will be offered for these positions.   Duties & Responsibilities: ---------------------------------------------- Verify database changes using source documentation and the database audit trail. Verify structure and content of client-requested database transfer datasets. Verify data integrity across multiple databases using manual and automated techniques. Evaluate data change requests for completeness, and initiate and track requests in the ticketing system. Coordinate with the client via the phone or email to obtain clarification on data change requests on an as-needed basis. Perform routine data quality checks and report on the results on a regular basis. Maintain and recommend improvements to departmental processes. Follow all UBC Standard Operating Procedures for data change management and documentation. Assist Data Management with ad-hoc data-related projects as needed, such as tools development and process improvement. May be responsible for after-hours technical support as needed. All responsibilities should be carried out in a professional manner that supports the accomplishment of business objectives and encourages a positive team-oriented work environment.

Required Skills & Experience: ---------------------------------------------- Bachelor’s degree or equivalent, plus 1-3 years of experience working in a customer support data-driven environment. Working knowledge of basic SQL queries. Experience with standard data mining and data presentation techniques. Excellent verbal and written communication skills, including the ability to effectively interact with internal/external customers and document procedures, processes, and results. Expertise with Microsoft Office products such as Word and Excel. Proven ability to handle multiple competing priorities in a fast-paced work environment with minimal direct supervision. Ability to quickly learn and apply new skills, procedures and approaches.   Proven ability to work in a team-oriented environment, providing back-up support to team members & establishing/maintaining effective work relationships with co-workers within and across functional areas.   Previously demonstrated proactive and positive approach to tasks and projects overall, as well as to the types of scheduling & process changes that are inherent in a fast-paced business.   Ability to maintain extreme attention to detail and organization in all aspects of work. Job Code : DQAPA Division/Department : UBC - Clinical Technologies Travel Required : None