Communications Manager

West Pharmaceutical Services, Inc. is a global manufacturer of components and systems for injectable drug delivery, including stoppers and seals for vials, and closures and disposable components used in syringe, IV and blood collection systems. The Company also provides products with application to the personal care, food and beverage markets. Headquartered in Lionville, Pennsylvania, West Pharmaceutical Services supports its partners and customers from 50 locations throughout North America, South America, Europe, Mexico, Japan, Asia and Australia.

Our Corporate Communications group has an immediate opportunity for a Communications Manager.  This individual will be responsible for writing, editing and proofreading text for a variety of media such as sales and marketing materials, employee communications, customer newsletters, video scripts, web pages, by-line articles, trade publication ads and product promotion and news releases.

 

The Communications Manager will ensure that content is clear, specific, appropriate for the intended audiences and aligns with product or project strategies.  Travel is required, which may include international travel.

 

Responsibilities:

 

Act as managing editor and writer for company publications.  Responsible for researching, writing and editing articles; managing copy approval; managing language translations; working with the Art Director on production.

·  Westworld, a global employee magazine

·  The Source, newsletters for biotechnology customers in North America and Europe/Asia-Pacific

·  Q&S Report, a newsletter for customers in North America

 

Primary copy writer and editor for product brochures, trade journal ads, product news releases, by-line articles, web site content and investor communications.

·  Meet with internal clients to determine copy platform for each project

·  Proofread documents to ensure correct grammar, spelling and typography

·  Determine accuracy of data and facts in manuscripts by thoroughly checking references and consulting with subject matter experts

·  Manage the production process

Provide communications support for corporate meetings and events

Provide communications support for trade shows

Manage corporate video projects

 

The skills we are looking for include:

 

·  Strong writing – from planning and organizing content through creative drafts

·  Strong editing – integrating revisions into copy, reviewing copy from others and making constructive edits for grammar, format and overall style

·  Strong proofreading – including advanced grammar, style and spelling knowledge; distrust of automated spell check is a must

·  Strong interpersonal skills – for managing drafts through the review process, discussing edits and building consensus, asking questions in the information-gathering phase, working in multidisciplinary teams and providing responsive service to both Corporate Communications staff and clients

·  Strong time management – to balance multiple projects, meet deadlines and provide prompt project turnaround

·  Strong administrative, project management and leadership skills and the ability to interact with professionals at all levels of the organization.

 

The requirements for success:

 

·  Bachelor degree in English, journalism, business, mass communications or a related field

·  Minimum five years corporate experience writing sales and marketing collateral and employee communications in the pharmaceutical and health care industries

·  Exceptional proofreading skills.

·  Demonstrated ability to collaborate with multi-functional teams to develop effective sales and marketing materials in a specialized industry.

·  Demonstrated ability to write clear and persuasive messages and content for a variety of business audiences and communications media.

·  Demonstrated ability to explain complex technical and scientific subject matter clearly and concisely.

·  Experience handling a variety of writing/editing projects simultaneously in a fast-paced and dynamic environment.

·  Experience working with graphic designers, photographers, printers and video producers.

·  Knowledge of grammar and composition principles and the ability to use these skills to create effective business writing.

·  Knowledge of corporate branding, trademark usage and styles guides.

·  Strong business relationship and communication skills, enabling collaboration and consensus-building among diverse colleagues.

·  Strong skills in Microsoft Office products including Word, PowerPoint and Excel.

 

Candidates must provide a sample portfolio that includes examples that demonstrate the ability to write for different audiences.  Samples should include marketing material and employee communications.

 

An Equal Opportunity Employer



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