Bio Systems Service Supervisor

Installation/Maintenance/Repair Career Level   Manager (Manager/Supervisor of Staff) Reference Code   0031218 Bio Systems Service Supervisor We're Stericycle - An innovative leader and broad service provider dedicated to the management of infection control and healthcare compliance services. Simply put, we are the "Leaders in Protecting People and Reducing Risk." It is our vision to combine integrated solutions with superior customer service to promote safety, compliance and risk management for our customers.In 2001, 2002, 2003, 2004, and 2005 Stericycle was selected by Forbes Magazine as one of the "200 Best Small Companies in America," and is consistently recognized by Fortune as one of the "100 Fastest Growing Companies." And that's not all... to learn more visit our website at www.stericycle.com today!We are currently seeking a Bio Systems Service Supervisor to oversee all activities of the Service Specialists. This position manages the time schedules and collection efficiency of the Service Specialists in the Mid-Atlantic Region. Essential Duties and Responsibilities: Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the Service Specialists, ensuring the appropriate number of staff to support service needed. Provides site supervision of Service Specialists at multiple locations. Coordinates delivery and pick-up with MAE. Oversees the scheduling, dispatching, training, and evaluation of Service Specialists, as assigned. Travels within assigned area to visit client sites and proactively resolve customer service questions, problems, and issues. Travels between customer facilities providing on-site placement and collection of Sharps Needle containers through a healthcare facility, as required for requested. Performs other related duties as required or requested. Stericycle is an Equal Opportunity Employer M/F/V/DRequirements: Education and Experience:  Education equivalent to an Associates Degree, or the equivalent in related work experience, including three or more years of supervisory experience, preferably in a hospital setting. Demonstrates strong communication skills and tact in providing superior service in a variety of settings and situations. Demonstrates knowledge of policies, practices, trends, and information affecting Bio Systems business. Demonstrates proficiency in Microsoft Outlook, Excel and Word. Must possess a valid driver?s license and insured vehicle. Apply Online