Teller 2 - Houston, TX - Pasadena

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.(Teller). Perform financial and service transactions for customers. Provide excellent service to customers in line with service quality standards and bank policies and procedures. Resolve customer problems and respond to inquiries quickly and effectively.Establish successful opening and deepening of relationships. Be highly alert to cross-sell opportunities identified by assessing customer needs and refer to appropriate specialist (Personal Banker, Investment Consultant, etc). Understand access channels (ATM, PC Banking, Phone Banking, etc) to proactively educate clients on access options. Support quality initiatives by reducing transaction defects and cycle time. Adhere to legal, corporate and regulatory proceduresH.S. diploma or equivalent. Minimum 8 months cashier or other money-handling experience in a customer contact environment.. Sales or retail banking experience required. Excellent communication, problem solving and relationship building skills. Superior customer service skills. Bilingual (English/Spanish) preferred.