Technical Service Specialist

Reference Code: 08-23175 6Industry: Information TechnologyJob Type: ContractJob Length: 3 monthsJob Location: Multiple locationsEducation Level: Associate Degree Send Us Your Resume apply online with an already posted resume Apply Online TAC Worldwide Companies' contractors are our greatest assets. We are proud of the breadth and depth of our workforce and their unique skills and abilities and we are committed to providing them with challenging and rewarding positions. TWC will work with you to help identify the contract or permanent opportunity that best suits your career goals. Technical Service Specialist Contract Duration: 3 months **Consultants will be extended based on performance and availability of project work. Experience Level: 2 year degree plus 3-5 years experience.  Description: Excellent written and verbal communication skills and excellent time management a requirement. Responsible for troubleshooting, documenting, and reporting equipment installations at various locations nationwide. Interprets, evaluates, and resolves where possible telephone inquiries pertaining to the functional operation of all installed and supported hardware and software. Analyzes moderately complex to complex inquiries and determines appropriate technical area or vendor to resolve problems. Consults with supervisor and technology staff when appropriate course of action is unclear. Follows up on specific inquiries or requests to ensure client satisfaction. Reports problems with procedures and recommends improvements.  May provide assistance to less experienced staff and be technically proficient in the following areas:TCP/IP; Remedy; Network topologies; Web Browser; Run and edit custom VBS scripts; track vendor visit data; update Remedy asset management system; setup and submit network change controls. Perform all other duties as assigned. To view additional job opportunities with TAC Worldwide Companies, please visit us at www.tacworldwide.com