Sr. IT Manager, Infrastructure

•Location:    Richmond, VA 23173•Job Status:    Full Time, Employee•Job Category:    IT/Software Development•Total Work Experience:    5+ to 7 Years•Career Level::    Manager (Manager/Supervisor of Staff)•Minimum Education:     Bachelor's DegreeSr. IT Manager, Infrastructure US Card Production Management is uniquely positioned at the crossroads of business, technology and operations, and is looking for an individual who wants a challenge bringing technology leadership, Project or Process Management and IT operations skills to bear to support the delivery of the US Card innovated infrastructure. The experience gained in this position develops associates for careers in IT management and other general management positions where a solid foundation of strategy, service management, infrastructure investment, customer relationships, and risk management is key to success.Role Description: The primary objective of this role is to provide a stable, well-managed production environment that enables delivering on business services and translates strategic direction into investment.Responsibilities: · Ensure viability of technology environment to enable business and corporate strategies · Drive major infrastructure initiatives · Own and lead one or more Production Management team goals · Accountability for production environment (ensuring system Availability, Performance, Capacity, and Continuity through proper response to Incidents, events and problems) · Ensure effective engagement through integrated governance process · Manage the infrastructure risk profile; and compliance to enterprise policy and standards · Influence the balance of ‘Cost of Ownership’ against business and technology needs · Define and manage Service Levels to meet business process needs Skills: · People Management · Translate strategic direction into investment · Leadership & Decision making · Managing Prioritization · Managing Projects / Driving Virtual Teams to Action · Managing Risks · Business Process Management · Driving Effective Service Contracts · Customer Engagement · Budgeting and Finance Required Qualifications: · 5+ year(s) IT Experience · 2+ year(s) IT infrastructure knowledge 2+ years of Financial Services experience. · Strong knowledge of Application Infrastructure (especially high availability apps) · Strong knowledge of IT system infrastructure · Ability to influence and lead change · Ability to act as a liaison between business and technical resources · Ability to work independently with minimal direction · Ability to drive initiatives across teams in a complex matrixed environment · Ability to manage multiple projects/tasks · Excellent written and verbal communication skills with the ability to communicate effectively with all levels of the organization; strong technical writing skillsPreferred Qualifications: Bachelors or Masters degree in Computer Science, MIS, Engineering, Math or Science · 1+ year(s) Project Management experience · 1+ year(s) Process Improvements / Engineering experience · 1+year(s) Vendor Management experience Experience working in an Agile environment IT knowledge/experience: Incident Management, Problem Management, Release Management, Change Management, Capacity Management, Defect Management, SLA Management, Waiver and Risk Management How To Apply: Visit www.capitalone.com/careers Click on Search for Salaried Jobs Click on View Postings/Apply for Job 605622 Scroll down to search for Keyword  Click on Search, this will bring up the job you're searching for Check the box to the right under Job Basket Click on Apply for Jobs in Basket to begin the application processCapital One will not file non-immigrant visa petitions for alien workers. No agencies please. Capital One is an equal opportunity employer dedicated to diversity in the workplace. We promote a drug-free work environment.Salary/Benefits: Salary commensurate with experience Health Benefits start on the first day of employment for eligible associates Medical Insurance with NO pre-existing condition exclusions Vision Care Prescription drug benefits, including mail-order discounts Dental Coverage that includes preventive care Flexible Spending Accounts Dependent Life Insurance Associate Savings Plan (Capital One's 401(k)Plan) Stock Purchase Plan Educational Assistance Program Referral Bonus Adoption Reimbursement .....and More  _________________________________________________ We are an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment.