Operations Processor I - WaMu Investments

Location San Antonio, TX 78258   We've had a hand in helping build communities for over 100 years. We're listed on Fortune's "100 Best Companies to Work For" in 2006. It pays to work at WaMu. We've added even more benefits to our generous package.Learn more at wamu.com/careers Operations Processor I - WaMu Investments At WaMu Investments, our core values inspire and guide our talented team as they help us write our extraordinary ongoing success story.  We believe that a diverse group of talented, committed individuals—working as a team—can make a real difference. We celebrate our successes, learn from our failures, and keep our egos in check. We also manage to keep a sense of humor along the way.  So if you’re ready for WaMu Investments, read on!   This position will perform basic operation tasks utilizing the telephone to work primarily with internal clients or support groups. The Operations Processor will operate brokerage operations systems, clearing firm systems, the internet, and other bank systems required to process transactions. The Operations Processor will research and resolve basic operations issues and routine reconciliations within assigned functional area.  The Operations Processor will effectively process a queue of pending work items.  They will demonstrating sufficent attention to quality and timeliness that is consistent with established Service Level Agreements and internal policies and procedures. Some basic call center background is preferred. Basic brokerage industry and trust knowledge is preferred. Must demonstrate understanding of general documentation required to process securities and brokerage transactions. Must have knowledge of MS Office Word, Excel & Outlook. Retirement knowledge and brokerage processing experience is a plus.    Washington Mutual is an equal opportunity employer. We embrace differences, welcome diversity, and value a culture of respect.