NAM TS - Operations Clerk 2

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.Provides support to assigned managers. Challenges include completing high volumes of work while meeting quality, productivity and timeliness standards. Document and record information to help maintain information/data in written or electronic form. Decisions are limited to defined procedures and ability to recognize and escalate issues is important. · May have direct interaction with internal or external customers to research, investigate, disseminate or explain information. · Ability to communicate with internal customers and other employees. · Ability to follow procedures to complete moderately complex assignments under direct supervision. · Resolve problems that require investigation or research. · Decisions are limited to defined procedures,and the incumbent must know when to escalate for higher review. · High School Diploma or Equivalent · Solid organizational skills. · Strong computer, math and data entry skills are required to create basic spreadsheets. · MS Office experience a plus, specifically Outlook and Excel. · Attention to detail. · Ability to lift up to 30 lbs. · Year of previous experience in an operational environment preferred.