Member Service Rep

Member Service Representative

 

Consider joining our Credit Union team.  Consolidated Federal Credit Union is a full service financial institution that has been servicing its members for over 50 years.  If you have the energy, drive and commitment to contribute to our exciting team please consider this a challenging opportunity.  We’re looking for a friendly outgoing person who can handle multiple responsibilities.  Prior banking, credit union or cross-selling experience helpful.  Cash handling experience a must with preference given to outgoing personality.  A high energy level and service attitude is required.   You’ll receive an excellent compensation package including 100% medical coverage for employee through Pacific Source, dental, 401k and much more.  If you have the energy, drive and would enjoy providing our members with a high-level of customer service.  We look forward to discussing the opportunities our credit union has to offer.

 

Basic Responsibilities:

 

Provides service and information to members in the areas of lending, new accounts, and solving account problems.  Is responsible for processing members' deposits and withdrawals, loan payments, transfers initiated by phone or in person, and other miscellaneous member transactions efficiently and accurately.

 

Primary Duties:

  Provides in person and by phone, general and specific account and loan related information concerning Credit Union services and policies. Cross-Selling the credit union's products and services. Opens new accounts and services existing accounts.  Sets up new account files and provides member with all necessary identification for membership. Handles all monetary teller transactions for members. Responds to members' requests, problems and complaints, and/or directs them to the proper person for specific information and assistance. Performs a variety of clerical duties which require knowledge of such department procedures. Maintains proper security of all negotiable items. Balances daily teller transactions and all other member transaction activity. May perform all internal operational activities pertaining to the Credit Union's VISA and IRA programs.  Maintains all records and reports for both programs. Performs other miscellaneous duties as assigned by the supervisor.

 

Company Profile:

 

Consolidated Federal Credit is a full service financial institution offering a wide variety of loan products and services including, auto loans, home equity loans, mortgage loans, commercial loans, VISA accounts, a variety of insurance products, and an on sight financial planner. 

 

We pride ourselves not only on the number of products and services available to our membership, but also in the high level of customer service we provide our members.

 

CFCU was chartered by the employees of Consolidated Freightways in 1954. Over the years, the credit union has expanded its field of membership through mergers with other credit unions and the expansions of our sponsoring companies. The credit union now serves under a community charter that covers anyone who lives, works, or worships in Clackamas, Multnomah, or Washington Counties. Historically, our sponsors include several major companies such as Freightliner LLC, Adidas, Columbia Sportswear, KATU Channel 2, and Conway Transportation.

We take great pride in the work environment we have created for our employees.  It is our employees and their pleasant dispositions that truly make the credit union a top-flight institution.