Full-Time Financial Service Representative

Financial Service Representative

 

Are you a top performer looking to work at a Great Company?  Do you have keen attention to detail and a high level of accuracy and integrity? Do you have a record of accomplishments and a clear background?

 

Michigan First Credit Union, the only place to do your banking, is a state of the art, growing credit union located in Lathrup Village, Michigan with branch locations throughout Southeastern Michigan. We have approximately 200 team members and growing!  We focus on serving our valued members and being the best and most highly regarded financial institution in the region!



We are looking for energetic, personable sales and service specialists to join our team. The ideal candidates will have a proven track record of providing phenomenal service, preferably in a financial and/or retail environment and are comfortable with “needs-basedâ€� selling.  Full-time opportunities exist at our Eastpointe and West Detroit locations.

 

Responsibilities: 

 

Provides excellent service for members in person, by telephone or by mail.

Determines members’ financial services needs, and communicate services and products that address these needs.

Performs transactional work for members such as opening accounts, completing payroll deductions and taking stop payment orders.

Interviews members to obtain personal and financial data and completes applications for credit card and other loans, and cross-sells credit union products and services like mortgages, IRA’s, auto loans, etc.;  Meets and/or exceeds individual monthly sales goals.

Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, supporting the teller line when needed, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.

Makes loan recommendations that result in completed loan notes.

Exceeds all member service standards of the credit union and is an advocate of our culture.

 

Qualifications

High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred.

3+ years of experience working in a professional environment.  Experience working in a retail or financial environment and knowledge of financial services and products preferred.

1-3 years of Sales Experience, preferably in a financial institution or related field.

Ability to read, write  and comprehend business communications and effectively present information in one‑on‑one and small group situations.

Ability to operate standard office technology, equipment and tools.

Ability to learn or be familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the credit union.

Must have sound interpersonal skills and ability to be cooperative and positive.

Must have a professional appearance.

May occasionally be required to stand and/or lift up to 50 pounds.

 

Michigan First Credit Union provides an attractive benefits package including career apparel for full and part time branch team members.  Competitive compensation including salary and incentives will be based upon qualifications and experience.  Are you ready to be a part a dynamic and growing credit union?

 

 

Michigan First Credit Union is an Equal Opportunity Employer