Customer Service Officer I

Far East National Bank (FENB) was founded in 1974 as the first federally chartered Asian American bank in the United States. FENB has over 300 employees and total assets exceeding US $1.7 billion. Far East National Bank is a subsidiary of Taiwan's Bank SinoPac (a member of SinoPac Holdings).

FENB provides a wide spectrum of financial services, including commercial real estate lending, corporate banking, investments, treasury and foreign exchange, small business loans, mortgages, and other consumer banking services to individuals and companies interested in expanding their businesses into the United States, greater China and other key Asian markets. FENB has 15 branch offices in Los Angeles, Orange County, San Francisco, Oakland, and the Silicon Valley, a branch in Ho Chi Minh City, Vietnam, a representative office in Beijing, and a strategic relationship with First Sino Bank in Shanghai.

We are currently searching for a Customer Service Officer for our Cupertino Branch.

CUSTOMER SERVICE OFFICER- CUPERTINO, CA BRANCH

POSITION DUTIES & RESPONSIBILITIES:

This position is responsible for the effective supervision and guidance of the teller operations. This individual effectively schedules the Tellers to ensure efficient operations during business hours. This individual provides leadership to Tellers in their daily duties giving special support and guidance in achieving production and referral goals, complex customer transactions, balancing daily settlement and meeting customer needs. Emphasis is placed on insuring delivery of high quality customer service while maintaining effective control over the Teller operations. Assist branch/customer service manager in managing, directing, and controlling the activities of the branch.

CLICK TO APPLY for the Customer Service Officer for Cupertino Branch, CA.

 

Applicants are required to comply with all applicable banking laws and regulations, compliance, Bank policies and procedures, and Code of Ethics.

 

Far East National Bank is an Equal Opportunity Employer. M/F/D/V.