Call Center Representative (Customer Service)

Water and Power Community Credit Union (WPCCU) a $500 million credit union in Los Angeles is currently seeking a Member Service Representative for our Call Center in Downtown Los Angeles.


This is a great opportunity to get hands on experience and get started on a career!  We are seeking an energetic individual to work in our Call Center as an MSR. This position will provide value-added quality service to the credit union members by efficiently and accurately handling all member transactions and questions, including loan underwriting, explaining services and responding to problems.  In addition, promote a retail sales environment by selling all credit union products and providing exceptional customer service.

The ideal candidate should have

·  A minimum of one year customer service-banking experience

·  One year Teller banking experience

·  Good verbal and written communication skills

·  Bilingual-English/Spanish speaking skills a plus

·  Excellent knowledge of Microsoft Windows, MS Suite and 

Internet browsers.

 

This individual needs to be able to work Monday to Friday from 8:00 am - 5:00 pm. High School Diploma, G.E.D., or equivalent required.

 

We offer competitive salary and great benefits (medical, dental, vision, 401(k) Tuition Reimbursement and much more).

For consideration, please e-mail your resume and salary history to: newjobs@wpcu.org or Fax it to (213) 580-1713. Please specify in the subject line the position the position that you applying for. NO TELEPHONE CALLS PLEASE. Please visit our website at http://www.wpcu.org/ EOE/AA