Banking Loan Consultant - Downtown Portland, OR

  We've had a hand in helping build communities for over 100 years. We're listed on Fortune's "100 Best Companies to Work For" in 2006. It pays to work at WaMu. We've added even more benefits to our generous package.Learn more at wamu.com/careers Banking Loan Consultant - Downtown Portland, OR At WaMu, our core values inspire and guide our talented team as they help us write our extraordinary ongoing success story.  We believe that a diverse group of talented, committed individuals—working as a team—can make a real difference. We celebrate our successes, learn from our failures, and keep our egos in check. We also manage to keep a sense of humor along the way.  So if you’re ready for WaMu, read on!   As a Banking Loan Consultant, you will be part of a Retail Bank store team that focuses on providing outstanding customer service to our customers by providing products that meet their financial needs.  You will be responsible for originating quality residential mortgage loans, actively cross-selling other bank products, and providing referrals to other areas of the Retail Bank.    Specifically, you will:Develop a strong partnership with the assigned Retail Bank stores to increase mortgage loan originations. Conduct training and referral clinics to employees at the Retail Bank stores and provide on going product/pricing updates. Actively cross-sell other bank products and provide referrals to other areas of the Retail Bank. Collect and analyze information regarding customer’s income, assets, and debts; determining which financial products best meet the customer’s needs and financial circumstances, advising the customer regarding the advantages and disadvantages of different financial products, as well as marketing, servicing and promoting bank products. Maintain consistent communication throughout the loan process with all involved parties to ensure timely appraisals, credit decisions, funding and to expeditiously resolve all issues and questions. Maintain current and thorough understanding and familiarity with all program/product policies and procedures and continually provides accurate and updated information to all customers. All Employees are accountable for compliance with all laws and regulations when performing their job duties.  Each employee is expected to be familiar with the legal and regulatory requirements affecting his or her job responsibilities.  It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements.  Employees must participate in required training on pertinent compliance laws and regulations as required by Washington Mutual.   This position requires 20% travel.§  The ability to build strong relationships with customers, follow-up with them on a regular basis, and leverage cross sell opportunities §  An individual that works independently but is part of a team driving towards shared goals §  Long term desire to be affiliated with a team in a consistent, stable environment §  Ability to identify customer needs and offer solutions using consultative sales techniques §  Superior customer service skills; feels rewarded when providing excellent customer service §  Gains satisfaction from adding value to customers §  Effective communication with peers, colleagues and management §  Driven to succeed, high energy §  Preferred lending experience with a demonstrated ability to cultivate provided leads (experience working in customer service or a retail branch preferred)   Washington Mutual is an equal opportunity employer. We embrace differences, welcome diversity, and value a culture of respect.