Assistant Branch Manager / Thousand Oaks

Company: First Federal Bank of CaliforniaLocation: Thousand Oaks, CA 91360Status: Full Time, EmployeeJob Category: Banking/Real Estate/Mortgage Professionals Email: Apply by EmailAddress: First Federal Bank of California First Federal Bank of California is an Equal Employment Opportunity employer. We conduct all employment related activities without regard to race, color, sex, ancestry, religion, age, national origin, disability, veteran status, sexual orientation or any other classification protected by applicable State or Federal employment discrimination laws. We,re locally-managed and financially strong. First Fed is the 4th largest Los Angeles-based financial institution with approximately $9 billion in assets. Outstanding compensation and benefits package including a company-sponsored ESOP plan and a 401(k) plan. Up to a 40% rate reduction on an employee home loan. Employee recognition programs, growth and career opportunities available throughout the organization. With a 75+ year history of success, we have a commitment to service and community support. Assistant Branch Manager / Thousand Oaks Job Description:Assists Branch Manager in the overall management of a branch office by assessing timely and accurate implementation of approved Bank objectives, policies, procedures, and standards;  oversees the operations and personnel administration for the retail office; provides personnel management and supervision for all retail office employees; assists in ensuring staff’s compliance of Bank policies and procedures by exercising proper judgment in (a) approval situations and (b) assessment of the validity of transactions by auditing staff’s performance and training or counseling as appropriate; acts as liaison among retail office personnel, and other support department within the Bank of matter affecting the retail office; ensures operational integrity of the branch; demonstrates technical proficiency in all areas of the retail office; performs assigned audit functions; prepares and/or reviews correspondence to ensure accuracy of information and proper formatting of all memos, forms, letters; assists employees with client problems and/or special technical situations requiring advanced technical knowledge or leadership experience; deals effectively with client complaints/problems and ensures that customer service standards are adhered to at all times; manages client satisfaction through effective, courteous, and timely client service.Experience:Minimum two (2) years' experience as the Assistant Branch Manager of a Retail Bank.