Assistant Banking Center Manager I, Milpitas

Extraordinary people. Exciting possibilities. Your success is what's next with Comerica Bank. In the highly competitive world of financial services, there's one thing that sets a company apart---it's talent. At Comerica Bank, over 11,000 employees bring their expertise, enthusiasm and creativity to work every day and help create a force that's leading the industry. We're committed to making Comerica Bank a great place to work. A place you can be proud to be a part of, where your talents are embraced and your efforts are always encouraged and supported. With over 350 banking centers, we're leading in assets, commercial loans, deposits and supermarket banking. We're also one of the 25 largest banks in the U.S., number one among the top 50 U.S. bank companies in commercial loans, and the 8th largest SBA lender. We're even #37 on Diversity Inc.'s Top 50 Companies for Diversity! We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Discover how you can be a part of what's next. Assist the banking center manager in providing direction and leadership to banking center employees with emphasis on extraordinary customer service, achieving sales goals and team work.Actively coaches and models appropriate behaviors on sales and service non-negotiables and through the use of all sales tools, including profiling customer's needs through the use of TRiO and other sales coaching tools to ensure a consistent and valued customer experience.In the managers absence, becomes the primary contact for problem resolution, customer service and sales.Assists the manager in adhering to all applicable laws (federal, state, and local), compliance, and regulations. The assistant manager is also responsible for complying with Comerica's policies and proceduresResponsible for generating, maintaining, and servicing relationships with both consumer and small existing customers and prospects.Assists the manager with coordinating sales strategies and sales meetings.Responsible for possessing an in-depth knowledge of retail and business products and services; responsible for selling loan and deposit products to existing consumer and small business customers and prospects.Responsible for meeting/exceeding individual sales and referral goals.Develops, maintains and grows their individual client base/portfolio.Assists the manager in maintaining HR records, administering disciplinary action for non-exempt employees.Ensures banking center is operating effectively with regard to audit and compliance standards. Bachelor's degree1 year management experience to include staff development experience or 2 years meeting/exceeding current Personal Banker sales goals1 year of experience in retail sales and business development1 year experience with MS Office (Excel, Word, etc.), Windows and Web-based applications