Sr. Quality Engineer

OSRAM SYLVANIA is the North American business of OSRAM GmbH of Germany, one of the world's largest lighting manufacturers and part of the Siemens family of companies. The company manufactures and markets a wide range of lighting products and precision materials and components for business and industry, consumers, for the automotive industry, and for the computer, aerospace and other major industries worldwide. It employs about 11,350 people in North America and is headquartered in Danvers, Mass.

OSRAM SYLVANIA has 22 manufacturing plants, one equipment assembly operation and twelve research and development laboratories, along with a network of sales offices and distribution centers serving all of the United States, Canada, Puerto Rico and Mexico. Most of the company's products are marketed in North and South America under the SYLVANIA or OSRAM brand name.


Responsible for key customer accounts, primary contact for customer quality concerns including but not limited to:

-Effective prioritization and communication of external customer and/or supplier concerns
-Communication and verification/follow up of corrective actions
-Use of effective risk assessment methods
-Liaison between customer/supplier and manufacturing
-Responsible for coordinating activities, analyzing defects, writing corrective action reports


Will possibly require frequent travel within the United States and potentially abroad.
Candidate must have excellent organizational and communication skills both written and verbal.
Bachelor's degree plus five years relevant quality engineering experience.
Knowledge of Quality systems, FMEAs, Control Plans, TS 16949, corrective action reporting and 8D methodology required.
Experience in the automotive industry, supplier development, lamp making processes, and/or PQI / Six Sigma, PDCA

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