Sales Assistant

Fletcher BMW Job PurposeProvides assistance as required to Client Advisors in any phase of the marketing, selling, administration, or client interaction. Performs tasks that enable the Client Advisor to perform his or her primary role of interaction with clients. Primary Responsibilities· Assist Client Advisors in any capacity that allows the Client Advisor to spend additional time with client contact and consultation, to include but not be limited to:o  Coordinating the pickup and delivery of clients’ vehicles and arranging alternate transportation. o  Pre-delivery inspection of every vehicle purchased or leased to ensure trouble-free delivery.o  Delivery of new and pre-owned vehicles.o  Follow-up phone calls.o  Coordinating service appointments.o  Entering client profile information into the computer system.· Answer all client questions, complaints or problems addressed to the Sales Assistant. Refer all other issues to the Client Advisor.· Provide information to fellow BMW center members regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client with respect to every need. · Assist Client Advisors in developing new business and leads through focused marketing efforts that may include, but are not limited to, direct mail, orphan owners, networking affiliations, and telemarketing. · Build and maintain personal knowledge of BMW products and services and maintain professional and technical expertise by training on the job.· Demonstrate enthusiasm for all products and services of the BMW franchise and be fully knowledgeable about the features and benefits of BMW products. Position RequirementsSkills - ExperienceAdministrative support experienceSales or other customer support background preferredAttributesAbility to coordinate and complete multiple tasks simultaneouslyEffective communications ability  Check us out at http://www.fletcherbmw.com/ Company: BMW of Fletcher Inc Location: Fletcher, NC 28732 Job Category: Sales/Retail/Business Development Company: BMW of Fletcher Inc Contact: Steve Knupp