Sales Administrator

Hyundai Autonet is the largest automotive electronics supplier in Korea and one of the fastest growing company in the world. Hyundai Autonet America, located in Novi, MI, is seeking a highly motivated sales administrator who has work experience with Tier 1 supplier.

 

Job Purpose:

Supports customers, brokers, and sales managers by processing orders, invoices, sample requests, and trade promotions.

 

Duties:

- Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs.- Prepares orders for shipping by answering phones; receiving facsimiles; editing, verifying, and coordinating information with production scheduling, plant shipping, and customer service departments; inputting data.- Processes customer invoices by matching bills of lading; adding additional charges; completing daily billing.- Processes invoicing edit by sorting and running balancing tapes; printing edit; reviewing for accuracy; forwarding totals to customer service department daily; distributing invoices.- Resolves product and service problems by researching the situation; identifying alternate means of filling customer needs; recommending solutions.- Processes sample requests by answering phones; receiving facsimiles; inputting information into database; printing, copying, and forwarding to sample department for filling and mailing to customers.- Resolves inventory allocation problems by monitoring finished goods; anticipating needs; placing and expediting inventory replenishment; verifying receipt of inventory; reconciling transaction reports.- Publishes trade promotions by distributing trade promotion information to brokers and regional managers.- Pays bills by verifying amounts; selecting account numbers; processing for payment.- Maintains quality service by following organization standards.- Maintains technical knowledge by attending educational workshops; reviewing publications.- Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Results Driven, Self-Development, Deadline-Oriented, Quality Focus, Productivity, Organization, Customer Focus, Multi-tasking, Supply Management, Data Entry Skills, Teamwork, Bilingual(Korean/English)