Car Sales Consultant

Job Purpose:

Sell automobiles by understanding the wants and needs of customers through face to face meetings and telephone follow-up.  Present and demonstrate the characteristics, capabilities, and features of new and pre-owed automobiles and close the sale.

Duties:

* Understand automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

* Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.* Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.* Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.* Closes sales by overcoming objections; asking for sales; completing sales or purchase contracts; explaining provisions; explaining warranties, services, and financing; delivers automobile.* Provides sales management information by completing reports.* Updates job knowledge by participating in educational opportunities; reading professional publications and continuous self study.

* Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge