SERVICE ADVISOR

Full-service distributor representing industrial manufacturers in the on-highway truck, construction, mining, and marine markets has an opening for a SERVICE ADVISOR in its Lansing, Michigan operation.  Since this is the primary customer contact position at our Customer Support Centers, the successful candidate will have enough technical expertise in engine and/or transmission repairs to converse intelligently with customers about engine/transmission operations, and will have a strong aptitude for customer service. This position also involves an element of sales by encouraging customers to purchase products to improve equipment performance that may be outside the immediate repair need.  Previous experience working in a service/repair environment using a computer system to document repairs performed and bill customers or file warranty claims is a definite plus.

 

Founded in Columbus, Ohio in 1912, the W. W. Williams Company has become one of the nation’s oldest and largest distribution firms, continually expanding its operations through the acquisition of wholly owned subsidiaries.  Today, W. W. Williams has locations in Alabama, Arizona, Georgia, Kentucky, Michigan, Nevada, Ohio and South Carolina representing the most advanced and innovative diesel engine, automatic transmission, power generation, and transport refrigeration technologies currently on the market.

 

W. W. Williams provides competitive wages, excellent benefits and equal opportunity employment.  We are a drug-free workplace.  Interested parties should click on the "Apply Now" button below.