Part Time TAC Opportunity

Location: San Diego, CA 92101 Employment Type: Part Time, Employee Reference Code: 1001137891 **POSITION WILL START OUT FULL TIME THEN CHANGE TO PART TIME** Retirees welcomed or individuals re-entering the work forceMust be able to make a long term commitmentSCHEDULE AS FOLLOWS: Individual selected will work full time (40-hours) for the first 2-3 weeks for training--then required to work PART TIME either 4 hours 5 days per week or 8 hours 3 days – Department  will be flexible and work per the requirement of the candidate.   No schedules after 6pm. Under minimal supervision, provide World Class technical support to industry customer base. This position is the first line of technical support for estimating software. This position works in an inbound Technical Assistance Center and provides support to customers via telephone and written communications regarding installation, operation, troubleshooting and maintenance of PC based software products. Respond to customers politely, emphatically and maintain a professional, helpful attitude at all times. Document and research all inquiries or problems and enter in tracking system accurately and completely in accordance with departmental procedures. Requirements:· High school Diploma plus 2 years of college work in computer-related field, or equivalent job experience. · Minimum 1-2 years technical support experience required, with emphasis on phone contact. · Minimum 2 years experience working with PC hardware and Windows operating systems required. · Knowledge of Windows 98/NT /2000/XP in a multi- user environment. · Working knowledge of SQL server 2000/2005. · Experience troubleshooting computer imaging and communications preferred. · Ability to excel in a team environment. · Good written/verbal communication skills. · A Technical Assessment evaluation is administered prior to interview. · Must be flexibility to work either 6AM -2:30PM or 9:30AM - 6PM shifts.· Must be able to work from home office after training is complete. Contact: PLEASE E-MAIL RESUMES TO: Apply by Email