Sales and Dealer Learning Consultant

Herman Miller, Inc., creates great places to work through the design, manufacture and distribution of furnishings, interior products, and related services. Through problem-solving research and design, the company seeks to develop innovative solutions to real needs in working, healing, learning, and living environments.

 

Fast Company magazine today named Herman Miller, Inc. to its "Fast 50" list of the world's most innovative companies. Herman Miller ranked 26th this year and was the only representative of the contract furniture industry.

 



General Purpose
Provides leadership, instructional design, facilitation and program management capability for sales and dealer learning initiatives. Manages, facilitates and delivers learning in a variety of settings including classroom and virtual delivery. Responsible for the implementation and operation of programs-including learning vendor selection, piloting, logistics management, learning program implementation, feedback/assessment, and post program review.

Essential Functions
° Research and recommend new learning providers/vendors, learning content and leading edge learning solutions.
° Define overall strategic plan for achieving sales and dealer learning program initiatives for assigned programs.
° Deliver virtual and classroom training for sales related training solutions.
° Provide direction for blended learning needs (self studies, virtual delivery, classroom).
° Manage and oversee logistics and scheduling of learning curriculums(s) and program(s) including vendor contracts, catering, materials, transportation, lodging, resources, equipment, and facilities including remote location arrangements and hospitality.
° Communicate curriculum and program information to customers including the program structure, general requirements (tuition, pre-work, schedule).
° Manage the learning website administration and content including invoicing, reporting, analysis, content creation, updates and end user support and training.
° Manage the certification of the program, logo development, letterhead, business cards, amenities and maintain inventory.
° Create communication and marketing for various programs.
° Contact for and or coordinate internally, activities revolving around the facilities, including preparedness, signage, maintenance, and contact for external event structure.
° Maintain and build relationships with both internal clients as well as internal and external resources.
° Perform additional responsibilities as needed.

Minimum Requirements
° Bachelors degree in marketing, business, or communication or applicable discipline or equivalent experience.
° 3 to 5 years professional experience in a marketing, administrative, project management, and or training environment.
° Demonstrated ability or experience in the identification of training needs and tools to address needs; development and delivery of learning related programs.
° Highly developed project management skills and attention to detail.
° Ability to work in a fast paced, complex and multi faceted environment; work style that is self directed and can perform the facilitation role when needed..
° Exhibits a professional posture that displays confidence, experience, presence and flexibility to work effectively with people at many levels.
° Demonstrated ability to develop and maintain positive working relationships with coworkers, leaders, and effectively handle difficult situations.
° Demonstrated ability to effectively use office automation/communication software and tools currently being used in the HMI office environment; with the ability to learn new technologies quickly as related to learning activities.
° Possess well established written and verbal communication skills.
° Demonstrated teamwork skills including willingness to give and receive feedback while maintaining a positive tone.
° Fundamental knowledge of basic accounting.
° Must be able to travel 10% of the time as business objectives require.

Please apply online at www.hermanmiller.com and reference job requisition 676