Program Support Manager, Customer On-site (San Jose, CA)

NOTE:  This Position is Located in San Jose, CA, reporting in to Littleton, MA.CWCEC is a division within Curtiss-Wright specializing in open systems architectures for severe environment and high end computing applications. Description:  The Program Support Manager ideally will have a background in the defense industry or subset of that industry, particularly with heavy brigade combat systems (ground vehicles) experience.  A working knowledge of subsystems functionality within ground vehicles is required in order to identify customer requirements and to assist the customer in developing solutions for new and existing programs.  They must have strong communication skills and an ability to develop relationships in order to provide excellent quality and comprehensive support at the business and technical levels.Position Responsibilities: 1.  Provide On-site customer program management support by managing an on-site customer office:o Attend daily/weekly customer meetingso Available during  business hours to provide immediate assistance to customero Develop and give presentations to customerso Provide insight to new potential business opportunities within the account and lead effort to open that discussion with CW Sales team members o Lead daily/weekly status conference calls with Curtiss-Wright business units to provide timely customer feedbacko As needed, travel to Curtiss-Wright business units to provide status updates 2.  Provide general program management support:o Ensure all customers' requirements on each and every production contract is obtained, communicated internally, and met.o Maintain high levels of customer satisfaction through excellence in overall service, on time delivery, and quality  o Provide project planning assistance and support including:§ Statement of work development, work definition, project integration, work breakdown structure, schedule and financial planning, work authorization, cost-schedule-performance control, technical performance measurement, risk management, and technical reviews and audits.Essential Skills and Experience:Ø  Strong technical skillsØ  Excellent verbal and written skillsØ  Ability to recognize new business opportunities and leverage program insight into proposals and revenueØ  Proven skills in developing relationshipsØ  Familiarity with government contract regulations/DFAR/government cost accountingØ  Strong presentation skillsØ  Strong project planning skills to include: Statement of work development, work definition, project integration, work authorization, cost-schedule-performance control, technical performance measurement, risk management, and technical reviews and audits.  Competencies:Ø  Judgment, decision making, and analytical skills to include:o Makes accurate, timely, and informed decisionsØ  Leadership to include:o Guides groups or individuals toward common objectiveso Demonstrates a sense of urgency about next stepsØ  Planning and Resource Management to include:o Forecast needso Identifies and effectively utilizes appropriate resourceso Ability to work in a fast past environment, managing multiple priorities Ø  Technical competence to include:o Knowledge of technical informationo Manages financial data effectivelyØ  Bias for action to include:o Aggressively pursues goals and objectives Minimum Education requirements:-  B.S Engineering discipline EE, SW-  Advanced technical or business degree preferred. Minimum Experience Required:7+ years program management experience in high – level, complex manufacturing environment, preferably for defense-related industry Compensation & Benefits:Curtiss Wright Controls, Embedded Computing offers competitive compensation and a generous benefits package including medical, dental, vision, basic life insurance, optional life and accidental insurance, 401k, Employee Stock Purchase Plan, Flexible Spending Accounts, Employee Assistance Program,  Cash Balance Program, Salary Continuation Plan (for Short Term Disability), Long-Term Disability, various supplemental medical and optional life insurances are also available.  Curtiss Wright Controls is an Equal Opportunity Employer - M/F/D/V. See Job Description