IT Support Engineer

Company Introduction:

Numerica Corporation, a small business based in Loveland, Colorado, with a development office in Dayton, Ohio, is a leading provider of tracking, surveillance and other information science systems and solutions to the US Government and commercial customers. As demand for the company’s products and services intensifies and new applications of company’s core competencies are discovered, Numerica is uniquely positioned for long term growth in both Government and commercial markets. We strive to continue building a team of exceptional people that are committed to supporting a high-level work product, maintaining a strong team environment and committed to the company’s overall growth and development.

 

Note, while we view this position as requiring the credentials discussed below, we want to emphasize that the core requirement for this work is the ability to achieve consistently high performance in a dynamic IT environment where creativity and time management are of paramount importance.  We are looking for someone who is excited to learn. We encourage all respondents who meet this overarching requirement to apply regardless of their specific background, experience, or career stage. 

 

Position Introduction:

An exciting opportunity exists for an IT professional ready to take on a new challenge in their career. We are looking for an energetic, fast learning, results oriented person that is ready to take on the challenge of working in Numerica’s -dynamic IT user environment to help the company achieve its business goals and objectives. 

 

Being an IT Support Engineer at Numerica means having an important hand in shaping the primary computing tools used by our team. Numerica’s success has been built on a foundation of superior team capability, customer responsiveness and a strong commitment to high quality work products. As a company, we are after results and growth-oriented professionals, looking to work on high bandwidth teams, including some of the best minds in the country, pursuing solutions to problems with National significance. To fuel our growth in IT operations, we need a creative, energetic, action and results oriented, IT support professional. This position reports directly to the Director level.

 

Position Summary:  

The IT Support Engineer is responsible for supporting the company’s heterogeneous computer infrastructure as well as taking special IT-based projects from ‘idea to implementation’.  Major areas of responsibility include:  

·         supporting companywide and user-based “special projects� arising from both internally and customer derived requirements . 

·         quickly becoming proficient in subject areas as dictated by company needs

·         assisting in the support of legacy systems already part of the company’s computing infrastructure

 

Major Responsibilities:

A successful candidate must have a strong interest in developing creative IT solutions that optimize user and company performance. In particular, we view the following as areas of substantial import:

 

User Support

·         Configure, maintain and support user workstations running Windows XP and Vista as well as various Linux distributions.

·         Support user connectivity to network level applications and services.

·         The intention of this position is that it will serve as the first point of contact for IT.

 

 

 

Special IT Projects

·         Developing and maintaining high performance computing facilities.

·         Developing and maintaining novel solutions for high availability and redundancy.

 

Network Applications

·         Build and maintain file services, login services, web services, etc.

·         Support remote workplace functionality.

 

Supervised by:   Director

 

Supervises:  none.

 

Desirable Attributes: 

To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily.  The requirements listed below are representative of the skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a strong orientation for results. This position will be called upon to take special projects from idea to implementation and support. Must work well under pressure, be self-motivated, service oriented and be a team player. Must be detail oriented with excellent organization skills. Must be proficient in correct English usage, grammar, spelling and punctuation. Must be able to thrive in a small business environment.

 

Education and Certifications:

The following represents the desired educational profile for this position:

·         A Bachelor of Science in Computer Science, Management Information Systems or a related field is required.

 

Current environment:

The following represents a portion of our current environment and represents places where we hope to grow our IT expertise:

·         Experience with Linux-based clusters.

·         Hold and MCTS for Microsoft Exchange and Server is highly desired. Support of computers using Microsoft Windows and Microsoft Office including: Outlook, Word, and Excel and all additional relevant and required computer hardware and software. Configuration and management of Cisco routers and firewalls (especially VPNs). Configuration management systems (SVN and GIT). Linux-based file servers. Windows-based file servers. Phone systems. Microsoft Exchange Server. Virtualization including VMWare. Remote collaboration tools. NISPOM compliant classified processing systems. Experience with help desk and support ticket management software. Web server administration. Backup management.

 

 

Security Requirements: 

Because the nature of the work performed by Numerica, all applicants must be capable of obtaining a US Security Clearance.  At a minimum, this requires you to be a US citizen and have a background such that a sufficient level of trustworthiness can be established (e.g. clean criminal history, reasonable credit, no use of illegal drugs, etc).

 

Please apply online at http://www.numerica.us/career_main.html