Customer Support Manager-Aircraft Parts

Madison, Mississippi-based L-3 Communications Vertex Aerospace (L-3 Vertex) provides aviation and aerospace technical services, primarily for U.S. Government customers. The company has more than 11,000 employees at 300 locations worldwide (36 states and 33 countries) supporting 3,500 military and government aircraft and systems (89 distinct aircraft types.)

 

For more information on Vertex, please visit:

www.l-3vertex.com

Madison, Mississippi has been named one of the 10 Best Cities in the U.S. by Family Circle magazine.  Affordable housing, great climate and excellent school’s highlight our community.  For more information on Madison, please visit:

www.madisonthecity.com

In this position, you will provide leadership and guidance within the supply chain customer support department and manage customer order transactions from order entry to receipt by customer.  You will provide a single point of contact for customers, and interpret and clarify customer orders.  You will manage customer inventories at customer facilities and provide operational efficiencies related to customer order management that will maximize service levels.  Finally, you will manage the development process for targeted new VMI (vendor managed inventory) accounts. 

 

Requires a Bachelor’s degree in Business, Aviation Administration or related field and four (4) years experience in work related to the above described examples.  We will also consider a high school graduate with twelve (12) years of experience in work directly related to Aircraft Parts. Position also requires working knowledge and experience in a SAP environment.  Must be MS Office proficient.