User Experience Designer

Who we are:

iContact is a five-year old venture-backed 100 person company based in Durham, NC. The iContact product is the leading email marketing and online communications platform used by over 20,000 companies worldwide. Our clients range from small businesses to blue chip clients like International Paper, Ford, Bank of America, Super 8 Motel, Symantec, Re/Max, United Colors of Benetton, Nissan, and LG Electronics.

 

Who we need:

The company is looking for a highly creative User Experience Designer to bring new meaning to the phrase, “delight the customer.� A successful candidate will have experience designing complex interactions in a web frame work. Superior audience analysis skills are an absolute must. You will be communicating your ideas using visual compositions, work flows, rapid prototypes, wireframes and written specifications to team members of varying technical knowledge levels. Experience using Jesse James Garrett’s visual vocabulary or are capable of explaining complex workflows with some other deliverable are a plus. You must have the ability to accept constructive criticism for your work and defend your ideas with quality information.

 

The ideal candidate will bring 2 to 4 years of experience to our User Experience department, and will be expected to work closely with designers, engineers, product management, marketing and customer support.

Key Responsibilities:Provide expert advice and assistance in areas such as Information Architecture, User Experience, Interaction Design and Visual Design. Anticipating and refining user stories (customer requirements). Ensuring high quality and consistency throughout the company’s product line. Creating workflow diagrams using the Jesse James Garrett visual vocabulary. Constructing visual design compositions. These compositions might be small elements that include buttons or labels. Alternatively, they could be complete high-fidelity wireframes that communicate complex workflows.Help define guidelines for information architecture, navigation, interaction design and user experience.

Minimum Hiring Requirements:Bachelor's degree – Computer Science, Human Factors or related software design degree.Two to four years experience in information architecture/usability engineering or user experience design.Demonstrated knowledge of user experience design. (a portfolio for example)Knowledge of industry standards and trends, platform standards and software development.Excellent analytical, organizational, collaboration, facilitation, interpersonal and communication skills.Experience or detailed understanding of the Agile and Scrum.Demonstrated ability to communicate effectively.Able to work individually or in a team.Must be self-disciplined, flexible and innovative.