Sr. Manager, Account Management

 

Revolution Money is a company that has built a solution in the payments arena unlike anything else available today. If you think you’ve seen every “way to pay� under the sun, we’ll surprise you – just like we’re surprising and delighting both consumers and sellers right now. Using our own proprietary technology and the power of Web 2.0, we’ve launched Revolution MoneyExchange (www.revolutionmoneyexchange.com) and the RevolutionCard (www.revolutioncard.com) – and we’re just getting warmed up.

RevolutionCard is a new and unique “merchant-centric� credit card. It eliminates costly interchange fees and provides consumers with instant rewards, and state of the art security. Revolution MoneyExchange is an online payment service that seamlessly integrates a payment option with social networks and online stores. It allows accountholders to easily send and receive money online for FREE.

In exchange for your hard work, great ideas and boundless enthusiasm, you will share in the company’s profits, earn bonuses, enjoy un-start-up-like benefits and get more recognition than you thought possible. Write or email us at Revolution Money and let’s talk about making you part of the revolution.

 

 

JOB SUMMARY

 

The Account Manager is responsible for managing overall merchant partner relationships and achieving client program marketing and business objectives for the Online Business of Revolution Money. The right person will manage key customer relationships and develop tactical marketing plans for the Payment Solutions Team in tandem with other departments across multiple service channels to realize Client goals.

 

The Account Manager will monitor tactical efforts to ensure adherence to strategic plans and objectives as well as making sure all deliverables meet the strategic requirements of the Client, add positive ROI and value to the Client, and adhere to the Payment Solution Group’s performance standards.

Instinctively “rolling up one’s sleeves� on Clients’ strategic issues are essential. Candidates must be a self starter able to carry out broad directives.

DUTIES & ESSENTIAL JOB FUNCTIONS

 

Manage all aspects of the Client relationships including:Provide overall strategic direction and initiatives for each Client, Ensure delivery of high-quality services and results consistent with Client goals for contracted services,Manage Client relationships to grow accounts and revenue within existing Client relationships, Ensure timeliness, accuracy, and value of internal and external status reports, Manage overall workflow assuring consistent, timely, and accurate activity, and Provide feedback to Sales and Product Management organizations to guide sales strategy and product roadmaps and provide account reviews to executive team.

 

The ability to work cross functionally and to successfully collaborate among various Revolution Money departments is exercised on a daily basis.

 QUALIFICATIONS

·  5-7 years account management, relationship marketing and/or account support experience.

·  Demonstrated expertise in customer relationship management, including revenue growth.

·  Credit Card or payment processing experience strongly preferred.

·  Experience in Co-branded Marketing, and e-commerce specifically with credit card or pre-paid card programs.

·  Strong system skills, MS Excel, Word, PowerPoint a must.

·  Excellent communication and organizational skills; ability to multi-task and meet deadlines.



The above statements are intended to describe the general nature and level of work being performed in this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required in the role.  All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.  We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.