Senior Producer

Founded in 1993, Factor Design is a strategic design company with offices in San Francisco and Hamburg, Germany. We work with some of the world’s most compelling brands, including Apple, Coke, Nike, Steelcase, and GE, to launch new products, renew brands, and envision innovative methods to allow business leaders to compete and win.Factor Design San Francisco is looking for an experienced Senior Producer to lead client engagements and build strong relationships with client teams, partners, and peers.The Senior Producer is responsible for the coordination and client delivery of projects in a fast-paced, deadline-driven environment. This person will report to the Client Services Director and will work with the Creative Director, Senior Strategists, and Design Directors to define milestones, assign internal resources, assess risk, and monitor progress throughout a given project. Working across a variety of media and with clients in very diverse categories of business, the Senior Producer needs to possess the experience and maturity to partner directly with senior client executives to realize important strategic deliverables.The ideal candidate is a self-starter with excellent communication and interpersonal skills who has the ability to openly contribute ideas within a highly collaborative and cross-functional team. He or she is an organized, detail-obsessed person who is passionate about learning and developing a deeper understanding of fundamental business processes, including marketing and communication.Responsibilities: Collaborate with and support the Client Services Director in delivering the highest level of trust-building and strategic counsel through all client interactions Regularly communicate with clients to identify new business opportunities to increase collaboration and further their strategic objectives Lead or collaborate with company leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of client teams and approval processes Identify and obtain from clients pertinent information required to achieve goals and commit to a course of action Define and manage project schedules and budgets from inception to completion Travel to client meetings and presentations throughout North America, Europe, and Asia Provide mentoring and oversight to Project Managers Write proposals in response to new business opportunities and RFPs Establish expectations and effectively collaborate with clients and internal teams throughout a project Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities Work with team leaders to continually improve the efficiency of communication and build increasing value in the project management role Collaborate with team leads to mitigate project risks and ensure timely issue resolution Ensure quality of deliverables through the appropriate application of QA and editing processes Maintain effectiveness when experiencing changes in work tasks, structures, processes, and culture Apply new ideas and processes learned through client engagements to further best practices and transfer knowledge throughout the company Track and report financial performance of teams against proposed scope of workSkills: Vocal advocate and ambassador for strategic design thinking Ability to communicate conceptual ideas and establish team expectations Ability to convey confidence through your words and actions Ability to multi-task on several projects at once Ability to analyze opportunities, define successful approaches, and proactively solve problems Ability to think clearly in stressful situations Ability to proactively resolve situations Ability and openness to learning and retaining new skills and working styles Working knowledge of MS Project or similar project management software Proficiency in standard creative agency tools including Adobe Creative Suite Proficiency in Microsoft Office Experience using basic web authoring applications to maintain online project management toolsExperience: BA or BS from a 4-year undergraduate program Minimum of 5 years experience managing print or online creative programs within a fast-paced agency or design studio Experience managing at least 3 direct reports within a multi-disciplinary creative agency or in-house creative environment Experience delivering client presentations and agency pitches to C-level executives Thorough knowledge of brand identity, print, and interactive development processes Experience in print production management and supervision a plusCompensation:The salary range for this position is between $80,000 and $100,000 and is commensurate with experience.A competitive benefits package is offered, including matching 401(k), health, vision, dental and life insurance, and PTO.

EOE