SQL, OLAP, SSRS, SSIS - Business Analyst

SQL, OLAP, SSRS, SSIS - Business Analyst Description: Business Analyst - SQL, OLAPAre you an operational expert with an aptitude for driving results across an organization? Would you like to analyze business results and drive actions that will enable our client, a Redmond based Software Company's online advertising platform to reach $4B in advertising revenue? Do you like working with people to solve problems? This Client Service Operations group is looking for a highly motivated Business Analyst to be a team member who can understand the meaning of world-class service management and will want to help build a $4B business.The Business Operations Analyst will primarily gather, analyze and report an accurate view of key performance metrics for an advertising segment. The Analyst position will provide specific recommendations to optimize Customer Support performance and ad platform functionality opportunities. In addition to segment performance, the Analyst role will partner closely with Customer Service and Support, Marketing, Service Operations Planning and Deployment, Ad Planning and Product teams to scope, document and deploy a world class service. They are looking for self-starters who can work in a rapidly changing industry, tolerate ambiguity and demonstrate problem-solving leadership with limited oversight. This team is focused on results, works together to solve problems and is committed to developing people. Responsibilities include but are not limited to: Performing business operations modeling and planning for a segment. Communicating findings and recommendations to business group leadership. Refining the business metrics captured and measured, creating the processes to gather these multi-source global metrics, conducting the analysis and publishing the results on a monthly basis. Preparing departmental metrics critical in tracking performance, trends, staffing requirements and client service operations optimization opportunities. Performing analyses of client service operations data and driving actions through partnership across customer services & support, marketing, service operations planning and deployment, ad planning, and product development teams to achieve scalable and global seamless e2e customer support. Understanding competitive cost structures and conducting comparative analysis. Performing ad hoc financial analysis and modeling for rapidly scaling client service operations and special programs. Evaluating effectiveness of new programs by comparing results with original assumptions and forecasts and measuring ROI. Preparing monthly key metric performance reviews.About Our Client:The Software Giant, a well known Software Development Manufacturer, headquartered in Redmond, Washington, is committed to the long term mission of helping their customers realize their full potential. They are motivated and inspired every day by how their customers use their software to find creative solutions to business problems, develop breakthrough ideas and stay connected to what's most important to them.This is an estimated 3 - 12 month contract position, through Volt Technical Resources - a division of a Fortune 1000 publicly traded Staffing Industry Leader, which is headquartered in Redmond, Washington. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support most of the top rated IT companies in the Pacific Northwest. Requirements: Required Skills for this Business Analyst includes the following: 5+ years relevant experience. SQL experience (must have the ability to write dynamic queries and navigate complex joins). SSRS, SSIS, OLAP using SQL Server 200x. VBA / automation experience. A strong Technical and Business background. Strong analytical, problem solving skills and attention to reporting accuracy. Detail oriented and thorough, with ability to think big picture and understand the key trends and levers that drive a service business. Strong Excel spreadsheet competency required and skilled in other MS desktop apps, including Word, PowerPoint, Project and Access.Education Requirements: Computer Science or Business degree preferredSpecial Instructions to begin the process: Please email your resume to Volt at: redmond0217@volt.com and it will be expedited to the Recruiter assigned to this position, to readily discuss this job with you! Please reference the following in your subject line to ensure it gets routed to the correct Recruiter on your behalf: 300269-5864-12-227134 If you are able to include on the subject line the website where you saw this posting, it would be great!Please No Phone Calls for this position.Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements.Thank you for your attention to these details!Volt has a talented and upbeat staffing team focused on the quality of your career. Volt is a world leader in the staffing industry, boasting over 50 years of experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contract positions and offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance.Volt Information Sciences, Inc. is our parent company and is a publicly owned corporation. Stock is traded over-the-counter and is quoted on the NYSE. To learn more about Volt Information Sciences, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.comVolt is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace.Location: Redmond, WA Type: CONTRACT Duration: 180 - 365 Days Pay Rate: DOE Contact: Volt Computer ServicesVolt Workforce Solutions11261 Willows Rd., NE Ste. 200Redmond, WA 98052PH: 800/253-9605FX: 425/702-0415  Connecting talented people and respected companies. APPLY NOW Job Information Reference ID: 300269-5864-12-227134 Company: Volt Workforce Solutions Location: Redmond, WA 98052 Status: Temporary/Contract/Project Salary: DOE Job Category: Business/Strategic Management Contact Information Company: Volt Workforce Solutions Address: 11261 Willows Rd., NE Ste. 200Redmond,WA 98052 Email: Apply by Email Phone: 800/253-9605 Fax: 425/702-0415