Market Research Account Associate

Market Research Account Associate

 

The NPD Group, founded in 1967, provides global consumer and retail information that helps manufacturers and retailers make more informed, fact based decisions in order to optimize their business.  Many of the world’s most successful companies rely on us for insight on what is selling, where and why so that they can understand and leverage the latest trends.

 

The Account Associate builds relationships with and provides support to Food, Beverage and Ingredient manufacturer clients .He/She handles all day-to-day servicing, assists with product development and project management, helps to enhance existing products, and increases NPD's value with client contacts.

This position is based onsite at our client’s offices in Glenview, IL. Initially, the position will require three days per week on site at the client’s location with the remainder of the work week in our Rosemont, IL office.

Overall Responsibilities:
• Providing day-to-day servicing support for our clients.
• Conducting small group client training on NPD applications, both onsite and via Webex.
• Writing analytical summaries with manager's guidance.
• Drafting client newsletters and supporting public relations for the Business Unit.
• Preparing financial materials and generating reports.
• Accurately interpreting data and clearly articulating issues and findings to both internal and external audiences in written and verbal formats.
• Working with market data housed in a cross-tabular software system.

Qualifications:
• 1-3 years experience in client servicing or consumer research.
• Basic presentation skills and understanding of the selling process.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Strong organizational and project management skills.
• Proven ability to quickly learn proprietary software/database applications.
• Expert in all MS Office products. (Strong Excel, PowerPoint, Word).
• Willingness to travel (typically 10%).
• BA/BS degree or equivalent.

The NPD Group is an Equal Opportunity Employer.