Account Manager - a virtually untapped corner of the search market!

Account Manager

 

Position Overview
The primary focus of the Account Manager is to deliver exceptional service, build strong customer relationships and grow accounts.  To do this you will leverage an understanding paid search tactics and the best practices of merchandising to consultatively sell Searchandise’s unique offering in a virtually untapped corner of the search market.  Collaborate with Account Executives, Operations, Manufacturing Brand Managers, and their ad agency representatives to launch and optimize online search campaigns. 

 

Responsibilities

· Understand customer brands, sales objectives, marketing spend/budget and competitors; consultatively sell/upsell accounts, obtain insertion orders and expand the reach of online search campaigns.

· Continually optimize online search campaigns performance by analyzing and monitoring bid price, keywords and other indicators. 

· Establish strong customer relationships based on service delivery, strategic insight, search expertise, integrity, trustworthiness, and rapport.

· Communicate client-reporting requirements and provide full campaign accountability; generate and deliver customer analytics detailing network traffic, clicks and impressions and campaign performance.

· Serve as point of contact for problem escalation; demonstrate exceptional customer interaction skills - from senior management to operations teams.

· Work collaboratively with Account Executives and customer resources during service implementations and ensure the transition from prospect to long-term customer.

 

Qualifications

· BS/BA or equivalent and 1-3 years experience within consumer brand, online search, media planning, or agency settings; first consideration to those with Google AdWords, Overture or AdCenter experience! 

· Proven ability to multi-task while paying strict attention to customer priorities, details & deadlines.

· Sales tenacity, vibrant energy, ideas, a collaborative spirit & sense of humor are some of the personal attributes that will serve you well in this role.

· Thrive in a start-up or fast paced entrepreneurial environment where talent, drive and customer dedication are recognized and rewarded!

· Analytical mindset and strong ability with MS Office Suite; experience with reporting/analytics tools desired. 

· Top notch written & verbal communication skills, business acumen and common sense.

· A resourceful approach and unflappable determination in aligning resources to best serve the customer.

 

Our network of manufactures and distribution partners is growing rapidly and so is Searchandise! 


We are currently in Beverly but are planning to relocate more central to Cambridge/Boston.  If you have the energy, drive & unique talents required to succeed in a start-up than please email your resume and a brief cover note to: careers@searchandise.net