Account Manager - 6026

Description:Responsibilities- Manage and facilitate cross functional multi-channel project management that includes email delivery, print and mail production, web development and postal requirements. - With input from agencies and operations partners, develop/review/approve schedules and assignments for multi-channel marketing output. - Proactively manage/consult cross-team activities, make actionable recommendations to improve marketing production activities and work with constituents (client and external vendors) to maintain delivery schedule. - Communicate and lead operations vendors to execute multi-channel marketing programs. - In conjunction with agencies and operational partners, provide quality control for programs and all marketing efforts. - Work with band team, agencies and operations partners to develop correct program specifications. - Resolve vendor issues/process defects and seek clarification from brand, agencies and operational partners. - Review ongoing reports for delivery abnormalities and recognize potential issues in their early stages.About the OpportunityThe Account Manager must possess and employ proven multi-channel project management skills and client service experience. They will deploy marketing initiatives through the use of effective analysis and leadership of daily operational processes and leverage working relationships across the clients brand team, online/offline advertising agencies and a network of operations database and program delivery vendors. This position will support 3-4 Genentech brands including working with brand managers, patient marketers, and e marketers.Qualifications:- 5-7 years experience in a direct marketing agency or direct marketing driven business - Experience working with multiple vendors on complex, multi-channel programs such as IVR providers, call center providers, fulfillment vendors, email service providers, multiple agencies and data/technology providers. - Strategic marketing understanding including knowledge of integrated marketing programs. - Experience overseeing complex initiatives from inception to completion - Experience in program planning, project management/execution and analytics - Ability to multitask in a deadline-driven environment. - Willingness to dive in with hands-on work while driving initiatives. - Disciplined organizational skills in all aspects of job performance. - Strong multi-tasking abilities and exceptional attention to detail. - Pharmaceutical industry experience preferred. - BA or BS required.Salary/Benefits: Salary commensurate with experienceAlliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).Job Location: Wakefield, MAJob Number: 3300Company Profile:About UsConditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks.