Senior Associate - Margins - Cash Specialist

Requisition Number:  95534


Position Title:  Senior Associate - Margins - Cash Specialist


Position Type:  Full-Time


Position Category:  Operations/Service


Relocation:  No


Job Description: 

The Cash Specialist ensures client accounts are treated in accordance with rules set forth by regulatory bodies and RBC Capital Markets Corporation while providing exceptional customer service to the branch and Operations personnel. This position is responsible for obtaining payments of client purchases in cash and margin accounts within specific regulatory timeframes. The Specialist will analyze cash activity for assigned branch offices and will maintain an active role in monitoring and controlling the company's risk relative to cash account activities. In addition he or she will provide timely notification to appropriate branch and Operations personnel of risk items.


Requirements: 

Basic Qualifications High school diploma or equivalent and two or more years of business experience or an undergraduate degree. Proficient in the Microsoft Office package including Outlook, Word and Excel. Ability to maintain high quality work and superior client service and satisfaction, while enforcing regulatory policies and procedures. Ability to be flexible and work independently. Aptitude for numbers.

Preferred Qualifications Previous customer service experience in a corporate environment.


Key Accountabilities:  Monitor assigned branches each day for inappropriate transactions and/or appropriate margin levels. Timely and accurately inform branch and Operations personnel of relevant action items. Provide exceptional customer service to branch and Operations personnel through the proper use of communication; including requests regarding money balances, buying power, procedures, interpretation of rules and other information concerning the status of client accounts. Notify branch offices of money due on settled cash/margin trades. Obtaining Reg T extensions of time when necessary and approved. Communicate required liquidations to the Unit Lead for client accounts that have not paid for trades in accordance to Reg T. Place accounts on Cash in advance when needed. Approve Access checks and visa charges. Notify branches of insufficient balances in accounts and take action necessary to cover the charges. Record violations and close accounts per company and regulatory policies. Receive and process requests regarding money balances, procedures, interpretation of rules and other information concerning the status of cash accounts. Calculate, charge and approve pre-payments for cash accounts. Monitor assigned accounts and branches daily for inappropriate transactions, which pose risk to the client and/or company. Escalate issues to department management. Perform other duties as required.


Education:  High School Diploma / GED


Accreditations: 


Skills: 


Minimum Salary:  Not Available Maximum Salary:  Not Available


We thank all interested candidates however only those selected for an interview will be contacted.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=559048-3-133