Collections Analyst

We have currently have a Collections Analyst position available.  This position is an integral component of our Accounting and Finance Organization:

 

Qualifications:Ability to learn rapidly Ability to multi-task Ability to work effectively and collaboratively with sales and other departmental team members High school graduate, some college desirable. A minimum of two years experience in a similar role. Attention to detail. Good communication skills and a high focus on customer service Ability to analyze and research customer questions relating to invoices. Ability to be accountable and to be able to follow through on process and projects. Experience working with the billing process (order to cash)

Collections Job Duties:Managing the collection efforts/ calls for accounts receivable portfolioDocumenting daily collections activityResearching account disputes and billing discrepanciesPerforming account/ payment reconciliationsResponding to credit inquiries from external and internal clientsIdentifying bad debt or financial exposureCollect receivables from customers.Ensure that our Days Sales Outstanding number stays in alignment with our corporate goals.Process all receivables in a timely manner.Make regular contact with clients who are delinquent in paying their invoices.

This position reports to the Controller.

 

About Symon Communications, Inc:

Symon Communications is the leader in providing real-time communication and productivity solutions that enable the strategic, operational and marketing goals of our government and business customers to be realized via effective internal and external communications. Symon creates and delivers easy-to-use solutions that allow customers to author, collect, analyze and report real-time, mission critical content and business metrics with a focus on results as shown by improved performance and productivity (internal communications), as well as increased market awareness and sales (external communications). Thousands of customers and more than two-thirds of the Fortune 100 can attest to Symon's strength and innovation.  For more specific company and product information, please see www.symon.com.