Billing Supervisor

Job Purpose:

Maintains revenue by establishing, implementing, and controlling billing system; supervising staff.

Duties:

* Accomplishes billing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

* Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying billing system improvements.

* Meets billing financial standards by providing annual billing budget information; monitoring expenditures; identifying variances; implementing corrective actions.

* Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.

* Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.

* Obtains revenue by resolving order and invoice disputes; maintaining customer relations; resolving problems with bank transfer.

* Approves credit memos by reviewing documentation.

* Updates job knowledge by participating in educational opportunities; reading professional publications.

* Accomplishes accounting and organization mission by completing related results as needed.

Skills/Qualifications:

Tracking Budget Expenses, Financial Skills, Developing Budgets, Process Improvement, Supervision, Problem Solving, Reporting Skills, Multi-tasking, Internal Communications, Informing Others, Reporting Research Results